Organisations delivering health care services increasingly incorporate patient-reported outcome measures (PROMs) to inform person-centred care and evaluate services. Well-implemented electronically collected PRO (ePRO) systems are associated with improved patient-provider communication, patient satisfaction, health related quality of life, and compliance with chemotherapy; earlier detection of relapse in lung cancer patients; reduced emergency department presentations; and improved cancer survival. However, PROMs are still not routinely collected and utilised as part of cancer care.
Implementation science has the potential to help us improve the uptake of PROMs in routine care, by understanding the enablers and identifying and addressing the barriers to implementing ePROs in health services. This presentation will discuss the state of our knowledge of the patient, health professional and system-level barriers to PROM implementation and how these might be addressed within the clinical setting.